Lettings Operations Coordinator - APW Weybridge

Job Description

A fantastic opportunity for a Lettings Operations Coordinator to work in our top performing Weybridge lettings office.

John D Wood & Co. is one of England`s most respected estate & lettings agents, with an unrivalled reputation for being at the forefront of the property industry since 1872.

The Lettings Office Coordinator will work with tenants and landlords in a positive and effective manner progressing all aspects of a tenancy folders. Including but not limited to:

  • Applying for references
  • Requesting tenants ID and ensuring they have the necessary right to rent documents
  • Sending out tenancy agreements to both Landlord and Tenancies and ensuring the safe return
  • Obtaining signed guidance notes and T&Cs
  • Booking cleaning services and inventory clerks
  • Ensuring we have valid gas safety certificates on file
  • Compiling payment requests
  • Uploading the relevant paperwork to our software system
  • Compile tenancy agreements
  • Attending LOCO meetings

The role:

Meeting and greeting customers who are coming in to the branch.

Organising team diaries and staff calendars

Provide full administrative support to the brokers and managers in the branch, ensuring an excellent standard of customer service is provided and upheld at all times

Answering the telephones; registering applicant`s details;

Opening, distributing and franking post; ensuring faxes and e-mails are responded to in a timely manner

Filing; invoicing; weekly and monthly statistics; supporting the team with administrative duties when required.

The Individual;

Ideally experienced in Sales and/or Lettings in an estate agency environment

Skilled Administrator with proven experience in a front line role

Good IT Skills; including MS Word, Excel and Outlook.

Excellent standard of communication; verbal & written

Customer focused - with a friendly and professional manner

Works well in a team environment and enjoys working in a lively, fast paced environment

Attention to detail.

If you are interested in the vacancy, please write an email in confidence, attaching your CV to


APW Lettings Weybridge
134 Oatlands Drive 
Oatlands Village
KT13 9HJ

Tel: 01932 857300

APW Lettings Cobham
65 Portsmouth Road
KT11 1JQ

Tel: 01932 860900

APW is part of Countrywide Estate Agents, registered office: Countrywide House, 88-103 Caldecotte Lake Drive, Caldecotte, Milton Keynes. Bucks. MK7 8JT. Registered in England No. 789476. Countrywide Estate Agents is the UK's largest estate agency. VAT number - 212551112.

Copyright APW Lettings 2015. Privacy | Terms And Conditions